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I read this review before going and thought, "mmm! I can't wait!". Unfortunately, I did NOT have a great experience at The Barking Dog Cafe! In fact, a close friend of mine and I had the WORST dining experience of our lives last evening at The Barking Dog Cafe! From the moment we sat down until the moment we left, the entire experience was just HORRENDOUS! The waiter, who happened to be one of the owners, was very rude and non-personable. It was our first time there, so we asked a few questions about the menu and were told "it's pretty self explanatory." Umm, I've been in the industry, and this is NOT what you say! After placing our order and wondering just what we really ordered, we waited well over an hour and half for food, mind you this was for salad and a burger. After well over an hour and seeing many surrounding tables complain and get up and leave, I simply asked the owner, "how much longer?". The owner jumped into a rant and rave and blamed us, saying we took too long to order. I was completely taken back and stated that if the kitchen hadn't fired up our order, that I'd like to cancel and settle my tab. She, of course, stated this wasn't an option, and within five minutes, we finally got our meal. The food itself was nothing to rave about; the burger was nothing better than Steak N Shake with hardly any pomme frites, and the salad was mediocre. After scarfing it all down, because we were so hungry, the bill was presented with auto-gratuity over 20%. I was floored, especially after our service, and asked why this was the case; I was given no reasoning. I stated that I was not going to pay this amount and asked for a new bill (tax and gratuity had been rolled all together). Then here's the best part, I was told to pay and leave! Yes, LEAVE! I vow to NEVER go to Barking Dog again, which I don't think will be an issue! They'll go under quick! You can't treat people like this and expect to stay in business, especially in this economy! The Barking Dog Cafe has certainly left me BARKING for all the wrong reasons!!!
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